Our Guarantee

Your confidence, our commitment.

100% Money-Back Guarantee

We stand behind the quality of our service. If we are unable to generate a legally compliant and complete Trial by Written Declaration (TBD) defense package for your eligible traffic citation, you will receive a full refund—no questions asked.

What This Guarantee Covers

  • If your citation is not eligible for Trial by Written Declaration.
  • If we fail to generate your defense package due to a system or processing error.
  • If required court information, forms, or violation data cannot be validated.

What This Guarantee Does Not Cover

  • Court decisions or outcomes. We do not guarantee dismissal or reduced fines.
  • Incorrect or incomplete information provided by you during the process.
  • Failure to mail your documents to the court on time.

How to Claim a Refund

  1. Contact our support team at info@driversconfidence.com.
  2. Provide your order ID and the email used during purchase.
  3. Our team will verify the issue and process your refund within 3–5 business days.

We built Drivers Confidence with one goal: to make contesting a traffic infraction simple, accurate, and stress-free. Your trust matters, and our guarantee is our promise to you.